Shipping Policy

Delivery Information

We look forward to delivering your order right to your doorstep.

Thank you for choosing Alva Umeå. Below you’ll find all the information about the preparation, handling, and delivery of your beautiful products.

Delivery Times

Order Processing

As soon as you place an order, our team carefully prepares it within 1–3 business days. Most orders placed during the week are processed the same day. Orders placed on Friday evening or during the weekend may require a little extra time.

Shipping and Delivery

Once your order has been processed, it will be shipped by our team. Most packages are delivered within 6–15 business days.

We do everything we can to provide you with a smooth and reliable experience from start to finish. To offer our curated collection at the best value, we partner with international production and fulfillment centers. This allows us to reduce unnecessary costs and pass those benefits on to our customers.

If you have any questions about your delivery, our team is always here to assist you with care and support.

How to Place an Order

Ordering from Alva Umeå is simple and enjoyable. Here’s how it works:

Step 1: Choose your item

Browse through our collections and add your favourite products to your cart. Don’t forget to select the correct size or colour if options are available.

Step 2: Complete your order

When you’re ready, proceed to checkout. Please make sure to enter your address details carefully to ensure a smooth delivery.

Step 3: Review and confirm

Before finalising your order, take a moment to double-check your information. This helps ensure your order arrives without any issues.

Step 4: Choose your payment method

We offer secure and flexible payment options, including:

Credit or debit card (Visa, Mastercard, AMEX, etc.)
PayPal

Once you’ve selected your preferred payment method, simply follow the steps to complete your purchase.

If you have any questions or experience any issues, please don’t hesitate to contact us — we’re always happy to help.

Shipping Costs

Good news: Shipping is always free at Alva Umeå.

There is no minimum purchase and no hidden fees. It’s our way of thanking you for being part of our community.

Shipping Your Order

Found something special? We know how exciting it is to receive a new item.

That’s why we prepare every package with great care and attention.

To maintain fair pricing and reduce unnecessary waste, we combine orders and ship them in optimised batches. This allows us to offer better service while also being mindful of our planet.

Track Your Order

You can track your order through our Track My Order page.

Tracking information usually becomes available 2–3 days after your order has been placed.

If you require faster shipping or have an urgent request, simply send us an email. We will do our best to find the best possible solution.

Thank you once again for choosing Alva Umeå. Your order means a lot to us, and we look forward to you receiving and enjoying your new product.